News
Events
Local Services
Local Businesses
Local Weather
Where we are
  << Go Back
CITIZENS ADVICE LAUNCHES ENERGY ADVICE DRIVE

CITIZENS ADVICE LAUNCHES ENERGY ADVICE DRIVE

Your local Citizens Advice is launching its annual initiative to help people in financial need who find it hard to pay their energy bills.

The project, called the Energy Advice Programme (EAP), is going live throughout Oxfordshire South and Vale from October to March 2020. It includes comprehensive steps to help people who have to spend a significant proportion of their income on fuel bills.

At an EAP appointment our advisers, depending on your particular problem, can do one or more of the following:

  • Help you understand energy companies' tariffs and bills.

  • Provide information and support on switching tariff or supplier, identifying any savings you might make.

  • Give advice on energy efficiency measures and list any grants available to pay for these.

  • Carry out benefit entitlement checks and help you claim any benefits to which you might be entitled. We can help you apply for the Warm Home Discount and the Priority Services Register, if applicable.

  • Assist with any customer service complaints you might have against your energy company.

The Citizens Advice website www.citizensadvice.org.uk will give you more information.You can also telephone our Adviceline on 03 444 111 444 or visit a local branch of Citizens Advice during opening hours. Details of office locations are on www.citizensadvice.org.uk/local/oxfordshire-south-vale


<< Go Back
Our website makes use of non-invasive (no personal data) cookies to provide you with an enhanced user experience. By continuing to use the site, you consent to this.Close More
The UK Law now requires us to get consent from you for the use of cookies.

A cookie is a small file containing text and numbers generated by the website and passed from your browser back to our website when you revisit the site.

A cookie is used here to allow you to navigate the site, log in etc. Without this cookie (called a session cookie), this site would not work properly and so this has already been set.

We use an animation based rotating image which uses a cookie to know which image was last displayed so that as you move from page to page you are not seeing the same image every time.

We can also make use of third party services such as video clip players which can set cookies, for example to enable them to know that you part played a video clip previously, or to store customised settings such as brightness or volume. Close
 
sitemap