I have been in regular contact with Oxford
Better Broadband regarding unexpected problems Openreach have encountered. Parts
of the village network from Monks Mead down The Street towards West End
including lower properties in Church Lane are being improved.
To improve broadband speeds, a new technical
approach is being used which includes migrating ports across from Box P4 to Box
P29. We are the first of a planned 100 similar installations in the county. Over
the past two weeks, 40 of the 60 circuits have been successful. Hence some 20
households have suffered and possibly are still experiencing a variety of
Openreach are very much on the case trying
firstly to restore the old service, and then to prepare for another phase of
migration to a faster service.
To complete the upgrade, further planned
engineering works-PEW are planned for week commencing 13th November. This should
mean that higher speeds will then be available.
So, in the meantime, normal services should
have been restored to everyone, possibly only at a low speed such as 2
However if anyone has no internet access at
all, I have an email address whereby they can contact a specific Customer
Service Manager. Please contact me- firstname.lastname@example.org. Iíll happily
do my best to forward your situation. But please, only if you have no
connection. We can all just have a moan!"